Rotman’s website contains a vast amount of information about its news, events, programs and staff, which is why it was essential to ensure the school had a simple, streamlined process that allowed the content team, as well as academic professionals, to easily create and upload content to the public-facing pages.
While the site has been running on Sitecore and included user-friendly content and experience editors, the Rotman team faced difficulties because they only had access to a limited number of concurrent Sitecore users regulated by Sitecore licenses. This meant only a certain set of people were authorized to upload content. The school was also running into issues regarding Sitecore training, which most of the professors and contributing writers had not yet received.
To get around the licensing issue, Rotman had integrated a third-party system, which managed some of the content including professor biographies and publications. But this system was dated and did not prove to be user-friendly like Sitecore, making it difficult for many of the contributors to use the platform and upload or update content without assistance.
As Sitecore implementation experts, Rotman knew Apiqu would be the best resource to quickly and effectively solve these issues. In addition to being tasked with facilitating access and improving ease of use on Rotman’s content platform, Apiqu was asked to design a fully responsive pages that was both mobile and tablet friendly, as well as WCAG 2.0 Level AA Accessible.
Apiqu wanted to ensure the Rotman had everything they needed to achieve all of their digital content goals, which is why the team set up several sessions to discuss each of their requirements and desires.
After learning about their issues, Apiqu came up with several solutions based on Sitecore best practices and presented them to the Rotman team. Once Apiqu received approval from Rotman, the team quickly set out to solve their problems and implement functionality that would take their website to the next level.
Apiqu’s first step in the process was ensuring extra users and content writers could use the platform without garnering an extra fee from having to buy additional Sitecore licenses. To do this, Apiqu set up a separate membership provider with login dashboard for Rotman’s internal staff. These users can now use Active Directory (AD) windows accounts to log into the system and create, edit or delete blogs and blog posts directly from their private dashboard. Once the blog is finalized and published, it immediately appears on Rotman’s public facing website.
Apiqu also used Sitecore API to implement a simple solution to help categorize items within the site, in addition to extending the account dashboard and creating a user-friendly interface to enable authorized internal users to easily edit biographies, add a new publication or award notification, upload a resume, change a profile picture or link a social media profile such as Facebook, LinkedIn or Twitter.
Using Sitecore best practices, Apiqu was able to successfully provide multiple solutions to accommodate Rotman’s content management needs, in addition to providing training to ensure all users are armed with the knowledge they require in order to feel comfortable and confident using the system.
The target functionality has been transferred from a dated third-party system to a modern, user-friendly Sitecore system that allows Rotman to manage all of its data and information from one, easy to navigate internal dashboard.
The front-end development team and accessibility experts were also able to implement a clean, reusable and fully WCAG 2.0 Level AA Accessible markup that Rotman will be able to use to share valuable knowledge and information for years to come.